FAQ

Designer FAQ

Q: Can I customize the design of my website on TheWebASP?

THEWebASP’s admin panel provides a very easy-to-use design module allowing you to fully customize the look and feel of your website without any programming knowledge whatsoever. You can modify colors, layout and even upload your own graphics to make your website stand out from the rest. For advanced users, CSS editor is available for even further customization of the website.

Q: Can I use CSS style sheets and Flash on THEWebASP.com?

Yes! TheWebASP.com’s powerful admin panel allows you to edit your own CSS style sheet. Additionally, if you want to incorporate Flash on your website, you can simply upload your Flash file and it will be automatically embedded on your website.

Q: How long does it take to make a site with TheWebASP?

Once you are familiar with TheWebASP.com’s admin panel, even the most complex sites can be implemented in just a couple of days. Our top partners can implement a design using TheWebASP.com in a matter of just few hours. In our training courses we demonstrate how you can create an E-commerce and Online Catalog websites with full search functionality right before your eyes!

Q: How long does it take to learn how to design with TheWebASP?

It takes less than one week if you dedicate your time to build your first website with TheWebASP. For some users it may take a little longer to become familiar with the system, but you can utilize various resources such as user manual and training to help you master the system.

Q: I’m a freelance designer. Can I have my clients sign in from MY website?

Yes! You can request a simple code which you can include on your website that allows your customers to login to the admin panel of their website.

Q: Do my clients need to know programming or HTML to add/edit content to their website?

No they don’t. Anyone with basic computer/email knowledge can add/edit content to their website. Keep in mind though, that things like the overall design, layout and “look” of your site may require help from a graphic designer.

Q: Can I use an email template that I designed to send email newsletters?

Yes you can! You can create your own templates and save them to use again and again.

Hosting & Email FAQ

Q: Does TheWebASP.com include web hosting?

Yes it does. TheWebASP.com is an installed, managed, and hosted solution, so you don’t have to worry about support or compatibility issues. You’ll have a powerful admin control panel to edit CSS and manage your files. Additionally, incremental upgrades to the system are automatically applied to every site, so you never have to worry about installing or patching the system.

Q: What happens when I exceed my disk space/bandwidth limit?

When your website reaches the maximum disk space and/or bandwidth limit allowed with your plan, you will receive an email notice with recommendation on which plan would best fit your usage. Unlike traditional hosting companies, we will not shut down your website immediately, but give you a 2 month grace period while you make your decision on upgrading your plan.

Q: Can I use my own domain name with TheWebASP.com?

TheWebASP works like any other web hosting service. You can create an A-Record in your existing DNS service to point your domain to your new site at TheWebASP.com. Once you purchase one of the products, you will receive an email with DNS information as well as a detailed instruction on how to point your domain to TheWebASP.com.

Q: Can TheWebASP.com be hosted on other web hosting company?

TheWebASP.com is a hosted solution and cannot be installed on other servers. There are various compatibility issues that can arise while dealing with both solution providers and hosting companies, but we have fully tested our solution with our servers to avoid these possibilities. You can be assured that your site is working properly 24/7 and focus on your business.

Q: Can I create email accounts with TheWebASP.com?

Yes, TheWebASP.com includes email hosting for up to the number of users in your plan (you can setup an unlimited number of aliases for each mailbox). You can check your email using your favorite email client such as Outlook using POP, or using your browser through webmail!

Q: Can I run my own server-side scripts such as ASP, PHP, JSP on THEWebASP.com?

THEWebASP.com is a server-side script on its own and is designed so that you don’t have to write any code! We’ve pre-built the most commonly used modules so you can create all sorts of powerful business functionality to meet the needs of your customers

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